Polysurface

Privacy Policy

Last updated: February 2026

Summary

We collect minimal data necessary to provide our service. We don't sell your data. We use privacy-focused analytics that don't track individuals.

Information We Collect

Account Information

When you create an account, we collect your email address and optional name. This is used to identify your account and communicate with you about orders and important updates.

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or sensitive payment details. Stripe's privacy policy applies to payment data.

Usage Data

We collect basic information about how you use our service, such as pages visited and features used. This helps us improve the product.

How We Use Your Information

  • Process your orders and provide access to purchased textures
  • Send order confirmations and download links
  • Respond to customer support requests
  • Send important account notifications
  • Improve our products and services

Analytics

We use Plausible Analytics, a privacy-focused analytics service that:

  • Does not use cookies
  • Does not collect personal data
  • Does not track individuals across sites
  • Is fully GDPR compliant

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with service providers necessary to operate our business (payment processing, email delivery, cloud hosting).

Data Retention

We retain your account information as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where we are legally required to retain certain records.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

Cookies

We use essential cookies only to maintain your login session. We do not use advertising cookies or tracking cookies.

Security

We implement industry-standard security measures including HTTPS encryption, secure authentication, and regular security audits to protect your data.

Contact

For privacy-related questions or requests, contact us at [email protected].